This letter is written as an appreciation to your employee, Robert Monroe for his above-average efficiency and service he demonstrated by going an extra mile to get the air conditioning unit up and running properly here at Patmos Chapel SDA Church in Winter Park, Florida. We are grateful for the time and effort he expending with this project. It's not every day that we encounter someome who shows so much professionalism in his chosen profession. His efforts meant so much to us that we wanted you to know his job was 'well done'. We wish him continued success with future achievements with your company."

Sincerely,